Be Part of Our Journey

Looking for a job that will strengthen your skills to work in health care services, special

education, autism, and developmental disabilities? Consider a job at Spectra! Grounded in a person-centered approach, Spectra strives to help individuals with developmental disabilities reach their potential and gain access to the tools they need to live “everyday lives”. Our employees receive training in areas such as behavior supports, non-violent crisis

interventions, American Sign Language, and much more. Apply today!

Job Details:

To administer one-to-one supports and interventions in the facility or community with adults that have developmental disabilities since birth. The Therapeutic Support Staff (TSS) will implement the Individual Support Plan, follow the Positive Behavior Support Plan (PBSP) and help individuals work towards their ISP goals in the Day Program Facility and also in the Community environment. 

Compensation:

Salary: $17 to $20 hourly

Requirements:

The position requires a valid PA drivers license and access to a registered and insured vehicle as transportation of clients is required. Non-commuting mileage for work use is reimbursed at the current IRS standard mileage rate. 

Minimum age is 18 and minimum education is high school diploma or GED. Current needs are in Delaware County and Montgomery County in Pennsylvania.

Openings Available:

• There are full-time employee positions, for 35 hours per week with pay based on: time with the agency/education/experience. Hours are available during daytime Monday-Friday, 

Responsibilities:

• Participate in the development and implementation of Individual Support Plans (ISP).
• Facilitate activities that help the individual served to gain skills as identified in the ISP.
• Implement and document behaviors and interventions as described in the Behavior Support Plan (BSP)
• Assist individual to access community activities and facilitate community integration
• Drive and transport individual served as necessary to implement ISP goals and facilitate community integration in community-based activities.
• Utilize crisis management techniques to intervene in behavior crises
• Approach individual served in accordance with philosophy of self-determination and positive approach guidelines described in Everyday Lives.
• Document individual records in accordance with policies and procedures to include delivering quality services.
• Record and report any changes in health, reactions, or responses in behavior observed to Supervisor in a timely and accurate manner.
• Utilize proper body mechanics consistently in accordance with training procedures.
• Maintain confidentiality of client information at all times.
• Attend all in-service training and educational programs as required.
• Perform other related duties as assigned. 

Looking for a job where you can use your social work skills to make a real difference? Spectra is hiring a part-time Intake Coordinator to help clients and families navigate counseling, behavioral supports, and social services. Flexible, meaningful, and rewarding—apply today!

Job Details:

To serve as the first point of contact for individuals and families seeking behavioral health services. This role is responsible for managing referrals, coordinating intake appointments, collecting required documentation, assisting in the release of information, and ensuring a welcoming, organized, and trauma-informed onboarding experience. The Intake Coordinator plays a critical role in client access, continuity of care, and collaboration with clinical and administrative teams.

Compensation:

• Salary: $17 to $19 hourly

Requirements:

Bachelor’s degree in social work (BSW) or related field preferred.

• Foundational knowledge of counseling principles, case management, and behavioral health support.
• Basic understanding of social services for individuals with mental health conditions, developmental disabilities, and behavioral support needs.

Openings Available:

• This is a non-exempt, part-time position (5-15 hours per week) with flexible daytime and early evening hours. 
• The role is hybrid, offering the convenience of working from home, with in-person training, meetings, and supervision at our main office.

Responsibilities:

• Deliver a warm, trauma-informed client experience while addressing client questions about services, policies, and next steps.
• Monitor and track the message line, log inquiries in the voicemail system, and direct calls to the appropriate staff.
• Maintain the client waitlist for agency’s services by recording interested callers’ contact information and updating the appropriate program director/coordinator.
• Build and maintain positive relationships with clients, families, community partners, and service providers by providing guidance to individuals seeking information and responding to referrals, phone calls, emails, and portal inquiries in a timely and professional manner.
• Conduct initial intake screenings to gather demographic, insurance, and presenting concern information.
• Escalate emergency calls to appropriate staff in accordance with agency crisis management policies and procedures, and support referrals to internal or external services as needed.
• Coordinate intake assessments and follow-up appointments with appropriate clinicians per agency procedures, oversee client registration for new and established clients, and ensure all required documentation is completed.
• Follow department’s established policy, HIPAA privacy and security regulations for release of medical information and assist in the EMR file maintenance for release of information.
• Collaborate with the Billing Coordinator to provide information regarding clients’ insurance coverage, service eligibility, and authorizations.
• Schedule clients’ appointments in EMR according to the practice protocol; assure that all pertinent information is obtained and accurately entered or updated (demographics information, insurance, forms etc.).
• Provide family navigation and advocacy support by helping families locate and access community services, behavioral supports, counseling, and applicable waivers and insurance benefits. Guide families in navigating the education system, build advocacy skills, and offer family-to-family support through listening, sharing experiences, and addressing concerns.
• Participate in supervision, team meetings, and trainings as required.
• Adhere to laws and confidentiality guidelines.
• Operate standard office equipment.
• Perform other related duties as assigned.

• 18 years of age and older.
• Verification of High school degree.  Bachelor's degree preferred for most positions, Master's degree required for some positions.  
• Provide copies of full Employment Application and Resume (emailed upon receipt of pre-employment application)
• Provide names for reference checks

• A Completed Form I-9, Employment Eligibility Verification
• Copies of identification documents that satisfy the I-9 requirements. (see Form I-9 info. above)
• W-4 Employee’s Withholding Allowance Certificate
• If the position requires driving as an essential function, then you are required to present:
  
  • Valid Drivers License (if driving is part of the job description)
  • Proof of current State motor vehicle registration/ inspection 
  • Proof of automobile insurance
  • Pennsylvania Department of Transportation Bureau of Driver Licensing Ten Year Driver Record
• 3 Pennsylvania Background Clearances must be completed. Please see the state of PA government website for additional information.
  • PA Child Welfare Portal - $13.00 non-refundable online fee, regardless of outcome,  payable by credit/debit card. Pay and receive this clearance online.
  • Criminal Clearance Pennsylvania State Police - $22.00 non-refundable online fee, regardless of outcome, payable by credit/debit card. Pay and receive this clearance online.
  • FBI Fingerprinted Record Check​ Applicants must register online at https://uenroll.identogo.com or by telephone at 844-321-2101, Monday through Friday, 8:00 AM to 6:00 PM, EST. Following registration, the applicant will be provided with a registration number that they will take with them when they go to the IdentoGO site for fingerprinting. Applicants must be registered with IdentoGO prior to arriving at a fingerprinting site. The fee for an FBI background check is $22.60. Payment can be made during on-line registration by using a credit or debit card, or in-person at the fingerprint site with a money order or cashier’s check made payable to MorphoTrust. No cash transactions or personal checks will be accepted. When registering online, you must use Service Code 1KG738 to ensure you are processed for the correct agency and applicant type. Fingerprint requests processed through any other agency or purpose cannot be accept

Spectra Support Services LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. In addition to federal law requirements, Spectra complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. 

Following 30 days of employment, with employer contributing 50% toward employee-only bi-weekly premium:

• Medical benefits, with employer contributing 50% toward employee’s bi-weekly premium
• Ancillary Benefits of Dental and Vision, with employer contributing 50% toward employee’s bi-weekly premium

Following 30 days of employment, automatic enrollment:

• Short Term Disability
• Group Long Term Disability
• Group Term Life and Accidental Death and Dismemberment
• Flexible Spending Account

Following 6-month introductory Period:

• Paid Time Off (PTO) earned up to 3 hours per bi-weekly pay period based on total hours worked
• Observance of the following paid holidays during the year: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Following 1,000 hours or one year of employment:

• 401K Plan – employer matches up to 3% of employee’s bi-weekly contribution

 Spectra will provide the following, as relevant to the position:

• CPR training if not certified already
• Non-violent Crisis Intervention Training
• SPECTRUM Training
• HIPAA Compliance
• Direct Support Staff Training (OID)
• Professional Training to Serve Individuals who are Dually Diagnosed with Intellectual Disabilities and Mental Illnesses
• ISP based Training (An agreement to carry out the participant’s ISP; Individual Support Plan responsibilities)
• Support Service Worker Agreement by (ODP) Pennsylvania Office of Developmental Program

Grow your career at Spectra!

At Spectra, we support your professional development. Employees actively pursuing clinical degrees in social work, professional counseling, or music therapy will receive supervision and access to advanced CEU training through the Moringa Institute—helping you gain hands-on experience, meet licensure requirements, and advance your skills in a supportive, learning-focused environment.